B2B Hub values your privacy and the protection of your personal data. This privacy policy describes what information we collect from you, how we collect it, how we use it, how we obtain your consent, how long we keep it in our databases and, if necessary, with whom we share it.

By using the website, you accept the practices described in this privacy policy. Your use of the website is also subject to our terms and conditions.

This privacy policy may change from time to time. Your continued use of the website after we make changes to this privacy policy is considered acceptance of those changes, so please check this policy periodically for updates. This privacy policy has been developed and is maintained in accordance with all applicable federal and international laws and regulations and specifically with the Privacy Act 1988 (Privacy Act – Australian regulation).

1. GENERAL INFORMATION

The personal data of the users that are collected and processed through:

• https://b2bhub.com.au

Will be under responsibility and in charge of:

• B2B Hub Australia.
• Email: info@b2bhub.com.au
• Location: Brisbane, Australia

(Hereinafter referred to as “B2B Hub”).

2. TYPES OF INFORMATION GATHERED

The information we collect from our users helps us to effectively provide our website and to personalise and continually improve the user experience on the website. These are the types of information we collect:

Information You Give Us. You provide information when you search for and read content within the website, register as a user, publish your business on the website and/or communicate with us through our contact information or through our contact forms. As a result of those actions, you may provide us with the following information:

• First and last name
• Phone number (includes WhatsApp number)
• Email address
• Address
• User content
• Any additional information relating to you that you provide to us directly or indirectly through our website.

B2B Hub will not collect any personally identifiable information about you, unless you provide it.

Information Collected Automatically: By using the website, you automatically provide us with the following information:

• The device and information you use to access the website.
• Your IP addresses
• Operating system and device characteristics
• Referrer URLs
• Which parts of the website you use and how often

Payment Information: Your payment details will be processed by the payment processors available on this website (Stripe), which will treat and store your data securely and for the sole purpose of processing the purchase of subscriptions, advertising, and any other products or services on offer. B2B Hub reserves the right to hire any payment platform available on the market, which processes your data for the sole purpose of processing purchases.

Please refer to the privacy policy of Stripe here:

• https://stripe.com/gb/privacy

GOOGLE Analytics. We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyse certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the website and improve our service.

Please consult Google’s privacy policy here:

• https://policies.google.com/privacy

Facebook Pixel: Our website uses the Facebook Pixel. Through the Facebook Pixel we can collect user information for different purposes. We use the Facebook Pixel for the following purposes:

• Collect statistics about our website (for example, the number of users who visited a page).
• Collect information about how you interact with our website (for example, whether you opened or followed links contained in them).
• Personalise online services and marketing communications.
• Tailor advertisements to users and optimise advertising campaigns.

The information collected through the Facebook Pixel will be collected and stored by Facebook and will be treated in accordance with its privacy policy. The information we collect through the Facebook Pixel does not personally identify the user and will never be used for purposes other than those contained in this privacy policy and Facebook’s privacy policy.

Please consult Facebook’s privacy policy here:

• https://www.facebook.com/privacy/explanation

Social Media: On our website you will find links and functions linked to different social networks, where you can share your information. The user will also be able to share information from their social networks through the website or when logging in through their social network accounts.

It is advisable to consult the privacy policy and data protection of each social media used on our website.

• Facebook: https://www.facebook.com/privacy/explanation
• Instagram: http://instagram.com/about/legal/privacy/
• LinkedIn: https://www.linkedin.com/legal/privacy-policy

Personal data provided by users through the website will be retained for as long as necessary to provide the website and the functionalities available on the website or until the user retains the user account on the website or decides to close it or until B2B Hub closes and deletes the user account. B2B Hub may be allowed to retain personal data for a longer period whenever the user has given consent to such processing, as long as such consent is not withdrawn. Furthermore, B2B Hub may be obliged to retain personal data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority. Once the retention period expires, personal data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

4. HOW WE USE YOUR INFORMATION

In general, we use the information we collect primarily to provide, maintain, protect and improve our current website and services. We use personal information collected through our website as described below:

• Identify you as a user in our system.
• User registration.
• Provide subscriptions.
• Provide products and services.
• Publish users’ businesses.
• Understand and enhance your experience using our website.
• Respond to your comments or questions through our support team.
• Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages.
• Communicate with you about upcoming events, offers and news about content and services offered by B2B Hub and our selected partners.
• Marketing purposes of B2B Hub.
• Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service.
• Protect, investigate and deter against fraudulent, unauthorised or illegal activity.

By using the functionalities available on the website, registering as a user, purchasing a subscription, purchasing a product, purchasing a service, publishing businesses or content, communicating with us through the contact forms or our contact information and providing us with personal information to communicate with you, you consent to our collection, storage and use of your information on the terms contained in this privacy policy. You may withdraw your consent at any time by sending us your request through the contact information or contact page.

6. HOW WE SHARE INFORMATION

Information about our users is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.

Third-Party Service Providers. We use the services of third parties to perform certain functions on the website. For example, creating and hosting the website, processing payments (Stripe), sending emails, providing marketing services and delivering search results.

These third-party services and tools may have access to personal information needed to perform their functions, but may not use that information for other purposes. Information shared with these third-party services will be treated and stored in accordance with their respective privacy policies and our privacy policy.

Business Transfers. In the event that B2B Hub creates, merges with, or is acquired by another entity, your information will most likely be transferred. B2B Hub will email you or place a prominent notice on our website before your information becomes subject to another privacy policy.

Protection of B2B Hub and others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and Conditions and other agreements, or protect the rights, property, or safety of B2B Hub, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With Your Consent. Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.

Anonymous Information. B2B Hub uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the website. We may also use aggregated anonymous information to provide information about the website to potential business partners and other unaffiliated entities. This information is not personally identifiable.

Email Address. The email address that you supply to us for purposes of receiving our email communications will never be rented or sold to a third party.

7. PROTECTING YOUR INFORMATION

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide through the website. If transactions are processed on the website, transaction information is transmitted to and from the website in encrypted form using industry standard SSL connections to help protect such information from interception. We restrict authorised access to your personal information to those persons who have a legitimate purpose to know that information and to those persons you have authorised to have access to that information. B2B Hub follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once B2B Hub receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while B2B Hub strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

 

8. RIGHTS

Users who provide information through our website, as data subjects and data owners, have the right to access, rectify, download or delete their information, as well as to restrict and object to certain processing of their information. While some of these rights apply generally, others apply only in certain limited circumstances. We describe these rights below:

• Access and portability: to access and know what information is stored in our servers, you can send us your request through our contact information.
• Rectify, Restrict, Limit and Delete: You can also rectify, restrict, limit or delete much of your information.
• Right to be informed: Users of our website will be informed, upon request, about what data we collect, how it is used, how long it is retained and whether it is shared with third parties.
• Object: When we process your information based on our legitimate interests as explained above, or in the public interest, you may object to this processing in certain circumstances. In such cases, we will stop processing your information unless we have compelling legitimate reasons to continue processing it or where it is necessary for legal reasons.
• Revoke consent: Where you have previously given your consent, such as to allow us to process and store your personal information, you have the right to revoke your consent to the processing and storage of your information at any time. For example, you may withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn your consent if we have a legal basis for doing so or if your withdrawal of consent was limited to certain processing activities.
• Complaint: If you wish to file a complaint about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority. Users can exercise all these rights by contacting us through the contact information or the contact page.
• Rights related to automated decision-making, including profiling: website users may request that we provide a copy of the automated processing activities we conduct if they believe that data is being unlawfully processed.

Users or owners of the personal information they provide through the website may exercise these rights over their personal information at any time and without any limitation by sending us their request through our contact information.

 

9. CHILDREN’S ONLINE PRIVACY PROTECTION

We comply with the requirements of the Privacy Act 1988 (Privacy Act – Australian regulation), regarding the protection of personal data we collect, use and store. Our website is not intended for users under the age of 18. However, if we become aware that a minor under the age of 18 has provided us with personal information without proper authorisation from a parent or legal guardian as set forth in this Privacy Policy, we will take steps to delete that information, terminate that person’s account, and restrict access to the services.

10. EDITING AND DELETING INFOMRATION

If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. You can change, modify, rectify and delete your Information at any time, please contact us through the contact information. To opt-out of B2B Hub email, follow the instructions included in the email. Your request should be processed within 48 hours..

11. THIRD PARTIES

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information B2B Hub collects from you. If you disclose your information to others, whether other users or suppliers on B2B Hub, different rules may apply to their use or disclosure of the information you disclose to them. B2B Hub does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. B2B Hub is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the B2B Hub site. B2B Hub encourages you to ask questions before you disclose your personal information to others.

12. CONTACT US

If you have questions or concerns about this privacy policy and the treatment and security of your data, please contact us using the contact information below:

B2B Hub Australia.

Email: info@b2bhub.com.au

Location: Brisbane, Australia.